Contact Us – Pal Mundo

Please review the FAQ before submitting your inquiries.

NOTE: This form is NOT for inquiries about individual ticket orders, including not receiving confirmation emails, order changes, orders unable to process, duplicate pending charges, ticket shipping, etc. Any ticket-related questions pertaining to specific orders should be directed to customer service of Paylogic or Festicket.

For general customer service-related questions, please select “General Questions” from the Category dropdown. “Website Issues” is used for reporting site bugs or content updates on this site only.

For photo and press media credential requests, please email

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